The responsible entity in the sense of data protection (the data controller) is Clover Portugal Lda, Rua 3&5 – Lt. 17/18B, Arvore 44480—091, Vila Do Conde, Portugal. In the following, “we”, “us” or "our" refers to the data controller.

The correct handling of your data while respecting your privacy rights as well as the observance of your right to informational self-determination in the use of your personal data is an important concern for us. The collection, processing and use of your personal data is governed by applicable legislation, in particular European data protection guidelines and their implementation in national laws. We reserve the right to adapt the data protection policy to changed laws and regulations at any time. Please keep up to date with changes to the privacy policy by clicking on the relevant link from our website.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website and by clicking to accept or agree to the Privacy Policy, you accept and agree with this Privacy Policy. If you do not want to agree to this Privacy Policy, you must not use the Website nor provide any personal data to us.

(1) Automatic Collection, Processing and Use of Personal Data of Unregistered and Registered Users

(1.1) Web Service Log Files

When you access the pages of our website with your browser, the server logs the data required for the operation of a web service in the log files: the name of your browser, the name of your internet service provider, the IP address of your PC, the address [of] the site from which you accessed our website, the name of your operating system, the web pages you visit, and the date and duration of your visit. This data is temporarily stored in the log files and then automatically deleted. The purpose of the storage is to analyze the possible activities leading to malfunctions as well as to detect, prevent and investigate cyber-attacks (e.g. distributed denial of service (DDoS) Attacks, hacking attacked, and identity misuse).

(1.2) Cookies

Our website uses cookies. These are small files that the web server transfers to your PC. These files are used to track your way through the pages of our website or to accept an order.

Cookies are distinguished on the one hand according to the duration of their storage. Session cookies are automatically deleted when you close their browser. A session cookie can serve to manage an order form or record which services are of particular interest. Permanent cookies, on the other hand, remain stored on your PC. A permanent cookie can be read again on the next visit of our website. To prevent this, you can delete the permanent cookie after visiting our website.

On the other hand, cookies are differentiated according to their origin. So-called first-party cookies always come from the website, which is indicated in the address bar of your browser. Third-party cookies are from websites that you have not directly accessed, but which have been linked to images or advertisements on the site of the first provider. Your browser can tell you which sources are stored on your PC.

(1.2.1) Our Use of Cookies

According to the European Cookie Policy, consent is required to set permanent cookies that serve purposes other than ensuring the correct communication with the web server. If you make no objection, we assume that by continuing to use our website, you consent to our use of cookies described here.

In as far as your browser permits, our web server uses the following permanent cookies:

Clovertechde is a permanent cookie with 2 years validity. It saves your session ID and other data from your current session, allowing our web server to recognize your browser and session if the session has not been terminated normally.

Cloverde is a permanent cookie with 1 year validity. It stores numbers that allow us to determine which pop-up messages (e.g., in the case of an urgent notification) have been displayed in your browser.

_ga is a permanent cookie with 2 years validity. It is set for Google Analytics, see section (1.3) of this statement.

_gat is a permanent cookie with 2 minutes validity. It is set for Google Analytics, see section (1.3) of this statement.

Possibility of Objection

Most browsers are set to accept cookies. To disable this, please change the appropriate settings of your browser. If your browser does not allow cookies, you may not be able to use all pages of our Internet site without problems.

(1.2.2) How Can I Disable Cookies?

You can customize your browser settings to turn off all cookies, turn off third-party cookies, or allow temporary cookies only. Please refer to the help pages of your browser for the settings you need to make.

(1.3) Web Analysis Tool Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, text files which are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there.

On our websites, IP anonymization is activated, which means that your IP address will be shortened by Google prior to transmission to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage against the website operator.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being saved by setting your browser software accordingly. This may result in impairment of the functionality of our websites. Deleting permanent cookies after visiting our websites does not result in any impairment.

Possibility of Objection

In addition, you may prevent Google’s processing of the data (including your IP address) generated by the cookie and your use of the website (including your IP address) as well as the processing of this data by Google by using the browser plugin http://tools.google.com/dlpage/gaoptout?hl=en Download and install.

An alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent Google Analytics collection within this site in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click this link again.

For more information on Google’s Terms of Service and Privacy, please visit http://www.google.com/analytics/terms/en.html or https://www.google.com/intl/en/policies/.

(2) Collection and Use of Data of Registered Users

(2.1) Registration as a Dealer

You can register as a dealer via a form on our website. Your data, along with your optional message, will be sent as an e-mail to our marketing department. This will forward your registration to the responsible sales force, who will then contact you. After that your data will be stored in our CRM and will be used by us for purposes of managing contacts with you, managing of orders you submit to us and of future updates, invoicing, and if you expressly opt in it will be used for marketing purposes to notify you of new product launches, promotional offers and important dates.

We also use your data to provide you with information and special offers by e-mail or electronic newsletter. If required by the applicable laws, we will obtain your express consent prior to sending such communications to you. You may at any time object to this use, e.g., through the contact form of our website.

(2.2) Registration for Our Webshop, Processing in the Webshop

To use our webshop or shopping functionality, you need to have a registered user account as referenced in 2.1 above. Your data will be stored in our data base. After approval you will have full access to our webshop. Your personal data provided to us for purposes of registration at the website is used by us for purposes of managing contacts with you, managing of orders you submit to us and of future updates, invoicing, and if you expressly opt in it will be used for marketing purposes to notify you of new product launches, promotional offers and important dates.

We also use your data to provide you with information and special offers of our products or services by email or electronic newsletter. If required by the applicable laws, we will obtain your express consent prior to sending this communications to you. You may at any time object to this use, e.g. through the contact form of our website.

(3) Newsletter

As a rule, you receive an electronic newsletter because you have ordered it explicitly. If we are not sure about the ordering party, we will use the so-called "double-opt-in" procedure before the newsletter is sent, which means that we will only send you a newsletter by e-mail that you have subscribed to. For this purpose, we will send you a notification e-mail and ask you to confirm by clicking on a link contained in this e-mail that you would like to receive our newsletter.

Possibility of Objection

You can revoke this consent at any time. The easiest way to do this is to click on the corresponding link in our newsletter or in the email including the information on special offers. You can also tell us your opposition by using the contact form.

(4) Contact Form

When you enter your details into a contact form, they will be sent to our [group] marketing department, along with your optional message, as an e-mail. Your data will not be processed for any purpose other than answering your request.

(5) Further Explanations Regarding Data Protection

(5.1) Data Controller

The data controller is the entity identified at the beginning of this Privacy Policy. The company is solely responsible for the websites published on the domain clovertech.eu but not for sites of partner companies that may be linked to our website.

(5.2) Related Pages and other Websites

The respective partner company is responsible for data protection on linked pages. In case you access linked pages, please refer to the information on the legal notice and the privacy policy of the linked websites. The same applies if this website is linked to other websites of any third party.

(5.3) Data Processing Within the Group

As general rule, we have the technical responsibility for the processing of the data we collect from data subjects, but in case it is determined that the technical responsibility lies with another Group entity (except ourselves these are Clover Germany and Clover Serbia) and we need to communicate or transfer your data to such entity, we will conclude agreements with such entity which ensure the protection and security of the data even outside the European Union economic space.

(5.4) Disclosure of Personal Data

We do not disclose your personal data to third parties without your consent, except that we disclose such information when disclosure is necessary to comply with or is permitted by any applicable law, or in response to any judicial or administrative request. However, we may communicate or otherwise disclose your personal data in connection with the sale of all or a portion of our business to a third party. This data may be used by such third party for purposes of providing services to you.

(5.5) Access to and Update, Rectification or Deletion of Your Personal Data

In accordance with applicable law, you have a right to access, update, rectify and delete the personal data that we collect through the website by contacting us.

Should you decide to delete your data, you understand that we will not be in a position to provide you with all or part of the services offered through the website and you may not be able to use all or part of the functionalities of the website.

(5.6) Systems Director

We have appointed a Systems Director who can provide you with information on all matters relating to data protection. If you have any questions concerning data protection, please e-mail Mario Lichtenstein at mlichtenstein@clovertech.de. Your e-mail will be forwarded to our Systems Director.

You may also contact our Legal Department at gleaven@clovertech.com for additional questions related to this Privacy Policy.

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