The responsible entity in the sense of data protection (the data controller) is Clover Portugal Lda, Rua 3&5 – Lt. 17/18B, Arvore 44480—091, Vila Do Conde, Portugal. In the following, “we”, “us” or "our" refers to the data controller.
(1) Automatic Collection, Processing and Use of Personal Data of Unregistered and Registered Users
(1.1) Web Service Log Files
Cookies are distinguished on the one hand according to the duration of their storage. Session cookies are automatically deleted when you close their browser. A session cookie can serve to manage an order form or record which services are of particular interest. Permanent cookies, on the other hand, remain stored on your PC. A permanent cookie can be read again on the next visit of our website. To prevent this, you can delete the permanent cookie after visiting our website.
On the other hand, cookies are differentiated according to their origin. So-called first-party cookies always come from the website, which is indicated in the address bar of your browser. Third-party cookies are from websites that you have not directly accessed, but which have been linked to images or advertisements on the site of the first provider. Your browser can tell you which sources are stored on your PC.
In as far as your browser permits, our web server uses the following permanent cookies:
Clovertechde is a permanent cookie with 2 years validity. It saves your session ID and other data from your current session, allowing our web server to recognize your browser and session if the session has not been terminated normally.
Cloverde is a permanent cookie with 1 year validity. It stores numbers that allow us to determine which pop-up messages (e.g., in the case of an urgent notification) have been displayed in your browser.
_ga is a permanent cookie with 2 years validity. It is set for Google Analytics, see section (1.3) of this statement.
_gat is a permanent cookie with 2 minutes validity. It is set for Google Analytics, see section (1.3) of this statement.
Possibility of Objection
Most browsers are set to accept cookies. To disable this, please change the appropriate settings of your browser. If your browser does not allow cookies, you may not be able to use all pages of our Internet site without problems.
(1.2.2) How Can I Disable Cookies?
You can customize your browser settings to turn off all cookies, turn off third-party cookies, or allow temporary cookies only. Please refer to the help pages of your browser for the settings you need to make.
(1.3) Web Analysis Tool Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, text files which are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there.
On our websites, IP anonymization is activated, which means that your IP address will be shortened by Google prior to transmission to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage against the website operator.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being saved by setting your browser software accordingly. This may result in impairment of the functionality of our websites. Deleting permanent cookies after visiting our websites does not result in any impairment.
Possibility of Objection
In addition, you may prevent Google’s processing of the data (including your IP address) generated by the cookie and your use of the website (including your IP address) as well as the processing of this data by Google by using the browser plugin http://tools.google.com/dlpage/gaoptout?hl=en Download and install.
An alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent Google Analytics collection within this site in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click this link again.
(2) Collection and Use of Data of Registered Users
(2.1) Registration as a Dealer
You can register as a dealer via a form on our website. Your data, along with your optional message, will be sent as an e-mail to our marketing department. This will forward your registration to the responsible sales force, who will then contact you. After that your data will be stored in our CRM and will be used by us for purposes of managing contacts with you, managing of orders you submit to us and of future updates, invoicing, and if you expressly opt in it will be used for marketing purposes to notify you of new product launches, promotional offers and important dates.
We also use your data to provide you with information and special offers by e-mail or electronic newsletter. If required by the applicable laws, we will obtain your express consent prior to sending such communications to you. You may at any time object to this use, e.g., through the contact form of our website.
(2.2) Registration for Our Webshop, Processing in the Webshop
To use our webshop or shopping functionality, you need to have a registered user account as referenced in 2.1 above. Your data will be stored in our data base. After approval you will have full access to our webshop. Your personal data provided to us for purposes of registration at the website is used by us for purposes of managing contacts with you, managing of orders you submit to us and of future updates, invoicing, and if you expressly opt in it will be used for marketing purposes to notify you of new product launches, promotional offers and important dates.
We also use your data to provide you with information and special offers of our products or services by email or electronic newsletter. If required by the applicable laws, we will obtain your express consent prior to sending this communications to you. You may at any time object to this use, e.g. through the contact form of our website.
As a rule, you receive an electronic newsletter because you have ordered it explicitly. If we are not sure about the ordering party, we will use the so-called "double-opt-in" procedure before the newsletter is sent, which means that we will only send you a newsletter by e-mail that you have subscribed to. For this purpose, we will send you a notification e-mail and ask you to confirm by clicking on a link contained in this e-mail that you would like to receive our newsletter.
Possibility of Objection
You can revoke this consent at any time. The easiest way to do this is to click on the corresponding link in our newsletter or in the email including the information on special offers. You can also tell us your opposition by using the contact form.
(4) Contact Form
When you enter your details into a contact form, they will be sent to our [group] marketing department, along with your optional message, as an e-mail. Your data will not be processed for any purpose other than answering your request.
(5) Further Explanations Regarding Data Protection
(5.1) Data Controller
(5.2) Related Pages and other Websites
(5.3) Data Processing Within the Group
As general rule, we have the technical responsibility for the processing of the data we collect from data subjects, but in case it is determined that the technical responsibility lies with another Group entity (except ourselves these are Clover Germany and Clover Serbia) and we need to communicate or transfer your data to such entity, we will conclude agreements with such entity which ensure the protection and security of the data even outside the European Union economic space.
(5.4) Disclosure of Personal Data
We do not disclose your personal data to third parties without your consent, except that we disclose such information when disclosure is necessary to comply with or is permitted by any applicable law, or in response to any judicial or administrative request. However, we may communicate or otherwise disclose your personal data in connection with the sale of all or a portion of our business to a third party. This data may be used by such third party for purposes of providing services to you.
(5.5) Access to and Update, Rectification or Deletion of Your Personal Data
In accordance with applicable law, you have a right to access, update, rectify and delete the personal data that we collect through the website by contacting us.
Should you decide to delete your data, you understand that we will not be in a position to provide you with all or part of the services offered through the website and you may not be able to use all or part of the functionalities of the website.
(5.6) Systems Director
We have appointed a Systems Director who can provide you with information on all matters relating to data protection. If you have any questions concerning data protection, please e-mail Mario Lichtenstein at firstname.lastname@example.org. Your e-mail will be forwarded to our Systems Director.